How do I apply for benefits?
Fill out an Application Form and submit the documents that the benefit you are applying for requires (see Benefits for a list). For instance, if you are applying for Informal Child Care you need to submit copies of your child’s birth certificate, copies of your child's social security number, and a copy of proof that your child lives in the Bay Area. For further information visit the Apply page.
Benefits are given to children and relatives who live in the Bay Area. What counties does that cover?
Alameda, Contra Costa, Marin, Napa, Placer, Sacramento, San Francisco, San Joaquin, San Mateo, Santa Clara, Solano, Sonoma, Stanislaus, Yolo
What happens if both spouses are participants?
If you and your spouse are both participants, you may not both select the same benefit for the same family member. You and your spouse can pick different benefits for the same member of your family, the same benefit for different family members, or different benefits for different family members.
What if two siblings are participants?
The only restriction is that they cannot apply for the same person. For instance, if two brothers are both participants, they cannot both apply for the Elder/Disabled Care Benefit for their mother. However, one brother could apply for the benefit for their mother, and the other could apply for the Elder/Disabled Care Benefit for their father instead.
What are “additional” benefits?
The Youth Program, SAT/ACT College Preparation Benefit, and the Newborn Benefit can be received in addition to one other benefit.
Can I switch benefits?
You can switch benefits once a year, between the months of September and May. Please contact the Plan office for more information on which benefits currently have slots available for you to switch to.
Where is my benefit check?
Usually, if you do not receive reimbursement as expected, it is because the participant forgot to send in the affidavit they received with their award letter or one of the other reimbursement forms. For details on what paperwork you need to submit to get reimbursed, visit the Get Paid page. In other cases, the delay is because the Plan office has an outdated address for the participant. If you move during the Plan year, you should notify the Plan office right away so we can make sure you get reimbursed on time.
When will I get reimbursed?
You will receive a reimbursement four times a year:
|For Services Used In:||Reimbursements Are Issued:|
|September, October, November||December 20|
|December, January, February||March 20|
|March, April, May||June 20|
|June, July, August||September 20|